FAQ – Frequently Asked Questions
Effective date: 23rd of Feb, 2022
What is Venturenix LAB?
Venturenix LAB is an establishment in Hong Kong that seeks to help IT amateurs to build their careers, and aspiring professionals to switch to a new tech field or advance their career. We believe in the power of continuous education where your career can be transformed with the right help at the right time.
Address: 2/F, 88 Commercial Building, 28-34 Wing Lok St, Sheung Wan
What is the eligibility of admission into Venturenix LAB?
We offer a wide range of courses with different degree of difficulty, such as Data Science, Web Development, Data Visualization, Microservice, UI, UX and Full Stack Web Development, which are well-suited to different types of students. Some courses are geared towards students with no prior knowledge of the subject. We also offer Executive Training to make the IT management more competent in making business decisions. From absolute beginners to advanced learners, our class admission basic requirement will be university graduate in any disciplines (or with equivalent working experiences).
What is your cancellation and refund policy?
Upon successful course registration, we encourage student to stay committed to their goals. We do not refund the course fees if the enrolled students no longer wish to pursue the course. Nevertheless, if a class is cancelled due to low enrolment or other exceptional reasons, we will make a full refund to students within 30 days. Venturenix LAB and the trainer reserve the right to withdraw a student’s enrollment in case of the misbehavior or the incapability to catch-up in class. In this case, we will refund the students of the classes taken in pro rata basis.
What payment methods do you accept?
We accept bank transfer, credit card, and PayPal. Please send checks to Venturenix LAB. For any payment-related questions, please email course(at)venturenixlab.com.
Do you offer payment plan (Financing) options?
We accept credit card instalment plan with service fee. For students with financial difficulties, we offer interest-free instalment plan too. Please email course(at)venturenixlab.com for more information.
What benefits do students receive once they complete a Venturenix LAB course?
Upon completion of a course, a certificate will be awarded to students to confirm your passing status. Students graduated with distinction will receive job referrals from our sister company, Venturenix Recruitment.
How much time do students typically dedicate to the course? Can students with a full-time job attend the course?
Most of our classes are conducted after work hours and on Saturday. The class schedule is designed to accommodate students with a full-time job, allowing them to retain their current job and develop a new career path simultaneously.
The information supplied on all parts of our website is needed by Venturenix LAB to manage your registration and course participation. No personal information will be disclosed outside Venturenix LAB without your express consent, except where required by law. The information requested by Venturenix LAB to satisfy regulatory reporting requirements and can be used in the future for Careers and Learning opportunities within Venturenix Group. In Supplying the requested information, the participant is deemed to have consented to the use of information for those purposes.
Refund Policy & Terms
Upon successful course registration, we encourage student to stay committed to their goals. We do not refund the course fees if the enrolled students no longer wish to pursue the course.
Nevertheless, if a class is cancelled due to low enrolment or other exceptional reasons, we will make a full refund to students within 30 days.
Venturenix LAB and the trainer reserves the right to withdraw a student’s enrollment in case of the misbehavior or a medical reason. In this case, we will refund the students of the classes taken in pro rata basis.
Does Venturenix LAB provide a visa for me?
We do not issue visas or guarantee that potential students can obtain visas. Nevertheless, we can provide advice and guide you in the right direction.